EuroCanterbury | VW Canterbury
EuroCanterbury is an offically franchised VW dealership in Canterbury, offering you a high quality service from the motoring industry. Weather you need a service or MOT for your VW or looking to buy a New/Used VW, why not give EuroCanterbury a call today for more information.
Broad Oak Road
Tel: 01227 826800
- Quality new and used cars from a reputable VW dealership in Canterbury.
- Regular vehicle servicing and maintenance is essential for keeping your car running efficiently and safely, so get your car serviced in Canterbury with EuroCanterbury.
- Professional and helpful advice from your Canterbury VW dealership.
There incompetent on all levels of their team!!!!. Like the man says above avoid this place and find another VW garage, I wish I did now.
Review Posted: 15th July 2010
Unhappy with Eurocanterbury
I have been having some problems with this dealership in the last year or so. I keep my service receipts and have found that there have been inconsistencies in reporting on my car's health checks. Most recently my November service report said my brake pads were 80% worn, and yet the health check in January (6 weeks later) said they were 60% worn...they improved!? I took my car in for a transmission service and was handed back a car that wasn't roadworthy 8 hours later. I complained and got it back 4 days later working completely fine - and were told they wanted nothing further to do with us or our car. Unbelievable customer service! I sent them a customer service complaint about my recent issues and 3 weeks later I've heard nothing. I'd really avoid this place - they can't explain discrepencies and seem very focussed on providing long lists of 'must do' repairs that seem unnecessary. And after 6 years and £5000 spent, they don't care about their long term customers.
Review Posted: 16th February 2010